Tommy Industrial® works hard to arrange timely intact and economical shipping for our customers. We work with many different shipping companies to ensure the best price for the shipment and pass those savings on to you.
You can also arrange your own shipping, when applicable, if you’d prefer. Talk to a customer service representative at 1-844-895-3316 for more information on this option.
Tommy Industrial® ships items weighing less than 100 lbs. via UPS Ground. We ship items that weigh more than 100 lbs. or oversized items as truck freight. In this case, your delivery address must be accessible by tractor-trailer.
Truck drivers are not required to assist with unloading. You are responsible for unloading freight and for moving it into your shop. For shops without a loading dock, liftgate delivery is available for an additional charge.
For details, call and talk to a customer service representative 1-844-895-3316.
You can also arrange to pick up your freight at the carrier's terminal. The carrier will load the item onto your vehicle. If you choose this option, please make sure your vehicle is capable of handling the weight and bring plenty of tie-downs to secure the load properly.
Ground Shipments (up to 100 lbs.)
Typically within 24 hours. Once processed, ground shipments that are in stock will usually leave our facility in a day or less.
Freight Shipments and Covid-19 (more than 100 lbs.)
Once processed, freight shipments that are in stock will usually leave our facility within 5 to 10 business days. Please be advised that the Covid-19 Pandemic has led to shipping surges, this means that sometimes carriers are at capacity and will often not be able to pick up and or deliver shipments as scheduled.
To find out how long your order will take to arrive, please call us at 1-844-895-3316 and ask what the shipping delay will be.
Tommy Industrial® works with several different shipping companies to ensure the best price for the shipment, and we pass those savings on to you.
No, we cannot expedite the inspection, testing, and packaging portion of the lead time. However, we do have ways to shorten the delivery period of the shipment. Talk to a customer service representative at 1-844-895-3316 for more information.
Not a problem! Call 1-844-895-3316 and ask a customer service representative for information about your options.
Yes, we do. Please call a Tommy Industrial® representative at 1-844-895-3316 for an updated freight quote.
We use FOB Origin for all shipments, which means that you are responsible for the merchandise from the time of purchase.